“Every one that came was WONDERFUL every single one of them I can not remember all their names but you can check the records. They were wonderful. Polite each and every one of them so polite and caring of our belongings and how they wrapped them and everything. I just cant get over that – I hope I get the same team when all our stuff comes back to us . I am not kidding Kara – this experience has been so hard. I don’t know if you know this we are 72 years old and you know what they say that something good comes out of something bad, it does. You have been the good – Everyone involved the plumber the guys that put house back. Channel 2 news Channel 6 Channel 4, 7 and 5 should go around and cover stories of what you do because it is GOOD NEWS – Sad that it is not the good news that make the News. All the girls there have been so kind, sweet and Helpful – Amy was the first one we came into contact with when this all started – All of you have been wonderful. The head of your company needs to know – I hope other people tell you the job you are doing. People are in a bad mood when something like this happens they don’t stop to pay attention to what you are doing – You are so thorough. The head of the company needs to know truly and really know that these people work their boodie off and when they don’t know something they make sure they find out – It is wonderful. My eyes fill up – actually my throat choke’s up when I stop and think about how truly caring they are – truly it chokes me up – Cuz you hear all the bad stories when these happen – that’s because they didn’t deal with Home Design. :-)”
Cary Ann Berg
“Simon and his team were in my home in Pasadena on all day Monday packing and loading lots of fine furniture, art work, and house ware at my home in Pasadena. I would like to commend Simon and his team for their professional attitude as well as very careful packing and loading of all my valuables taking all the necessary precautions to make sure nothing is damaged.Actually, I was very concerned about this process after I saw some really scathing and scary reviews about Emergency Services Restoration and its affiliated groups. My concerns was magnified by knowing many of my belongings are not easy to replace since I collected them during many travels or are special orders from overseas. After I saw how Simon and his worked on Monday, I am very much reassured. However, the ultimate test will be when all the furniture comes home from storage after several weeks. Based on my experience so far, I expect a very happy ending and I envision myself gong on Yelp and sharing my wonderful experience with your team. In the meantime, please pass on my words of appreciation to your team”
Solomon Tessema
“Once again Simon, Danny, and Jose were exceptional!!! They were professional, curt, and very helpful. I give 5 stars!!!”
T.W, City of Moreno Valley
“In the future if I need a similar service I will use your company again because I had a great experience. The crew was very helpful and polite. They over exceeded the amount of work that was needed. Simon is very professional. Jose, Gustavo, Christina and José made the move very pleasant and easy. They cleaned up their mess and left all our belongings neat and clean. Please thank them for a great job done.”
A.C, City of San Gabriel
“The crew was friendly, considerate, willing to do whatever necessary to make us happy. They unloaded efficiently and quickly. They cleaned everything before brining it in the house. They were careful, always asking if items were placed correctly. In my book they get an A+.”
A.H, City of Sherman Oaks
“Hardworking. Take care carefully. Pleasant young men. Unpacking was not required by me. Thank you”
L.P, City of Santa Barbara
“Everything was perfect. Cabinet looks great, Steve and Luis were very courteous and respectful, a couple of great guys. Arrived at 10:30 and called before they arrived which was much appreciated. Arrival was on time.”
Z.P, City of Santa Barbara
“David and Oscar were efficient, helpful, and positive. They cleaned up the job site well, too. I would recommend your services to anyone else, especially with workers like these! Thanks!”
E.K, City of West Hills
“Great job by all and quick! Give them raises.”
E.S, City of Studio City
“Brian and Luis were so wonderful and helpful- and efficient!!! They made a very difficult and time consuming job not so bad. Excellent work! Thank you”
M.W, City of Marina del Rey
“Bruce was very polite and professional. He was tentative and answered any questions we had.”
M.C, City of Sun City
“Good work. Professional, courteous. Nicely Done!”
J.T
“Excellent, thorough and very careful with our property. Top notch job!!”
R.G, Los Angeles
“Derek and crew were efficient in their pack-in and move back.”
J.D, City of Monrovia
“Great job very considerate some things missing but are probably packed and will be found when we unpack everything.”
L.B
“Several items brought back that should’ve been total loss: blankets, pillows sheets. Crew was great under the direction of Simon.”
L.T
“Thank you for being so kind and helpful through his process. We will all be so happy when it’s all back to normal, but do appreciate your help in getting us there. Enjoy your weekend.”
D.S